Privacy Policy
Last Updated: August 2026
At Unityone Health Centre, we respect the privacy of individuals who visit and use our website. This Privacy Policy explains what information may be collected through our website, how it is used, and how information submitted through our contact forms is handled.
1. Information We Collect
We collect only the information that you voluntarily provide through our website forms. Depending on the form, this may include:
- Your name
- Your email address
- Your phone number, where requested
- Subject or inquiry details
- Other information that you voluntarily include in your message
Please do not submit sensitive medical information, medical records, prescriptions, reports, or other confidential health information through general website contact forms.
2. How We Use Your Information
Information submitted through our website is used only for purposes such as:
- Responding to your inquiry or request
- Contacting you regarding the information you requested
- Providing information about our hospital services
- Handling your communication with our administrative team
3. WhatsApp Communication
Our website may provide forms that allow you to submit your information through WhatsApp for communication with our hospital team. When you choose to use this feature, the information you enter into the form is transferred to WhatsApp and may be processed by WhatsApp in accordance with its own privacy policy and terms.
Please review WhatsApp's applicable privacy practices before submitting information through WhatsApp.
4. Website Database
We do not intentionally store information submitted through our website contact forms in a hospital website database. The website form is primarily used to prepare and send your inquiry through the available communication channel, such as WhatsApp.
However, technical information such as server logs, security records, hosting-related information, or information processed by third-party website services may be handled by the providers of those services as necessary to operate and secure the website.
5. Data Sharing
We do not sell or trade personal information submitted through our website for commercial purposes.
Information may be processed by service providers that are necessary for website operation or communication, including hosting, security, analytics, or communication platforms where applicable.
6. Information Security
We take reasonable technical and administrative measures to protect information handled through our website. However, no internet-based communication system can be guaranteed to be completely secure.
7. Medical Information
The website is not intended to be used for submitting confidential medical records or urgent medical information. For emergencies, please contact the hospital directly using the emergency contact information provided on this website.
8. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal data, including rights concerning access, correction, withdrawal of consent, or deletion. Requests or privacy concerns may be directed to our contact address below.
9. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their respective privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, or applicable legal requirements. The updated version will be published on this page with a revised "Last Updated" date.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at unityonehealth@gmail.com.