Terms of Use

Welcome to the website of Unityone Health Centre. By accessing or using this website, you agree to comply with these Terms of Use. If you do not agree with these terms, please discontinue use of the website.

1. Medical Disclaimer

Important: Information provided on this website is intended for general informational purposes only. Website content does not constitute medical diagnosis, treatment, medical advice, or a substitute for consultation with a qualified healthcare professional.

If you are experiencing a medical emergency or a life-threatening condition, do not rely on this website or online communication. Contact the appropriate emergency medical service or visit the nearest emergency department immediately.

2. Website Information

We make reasonable efforts to keep information on this website accurate and up to date. However, medical services, doctors, departments, operating hours, contact information, and other website content may change from time to time.

Information published on the website should not be considered a guarantee that a particular doctor, service, treatment, facility, or appointment will be available at any particular time.

3. Contact Forms and WhatsApp Communication

Our website may provide forms that allow visitors to submit an inquiry and open a WhatsApp conversation with our hospital team. Submitting a form does not by itself create a doctor-patient relationship, confirm an appointment, or guarantee that a particular service will be provided.

Information entered into a website form may be transferred to WhatsApp for the purpose of communicating with our hospital team. WhatsApp is a third-party communication platform and its own terms and privacy practices may apply.

Visitors should avoid submitting sensitive medical information, medical records, prescriptions, diagnostic reports, or other confidential health information through general website forms or WhatsApp unless specifically instructed by the hospital through an appropriate and secure channel.

4. No Guarantee of Online Communication

Sending an inquiry through the website or WhatsApp does not guarantee an immediate response. Response times may vary depending on operating hours, staff availability, technical conditions, and the nature of the inquiry.

5. Emergency Communications

The website contact forms and WhatsApp communication should not be used for medical emergencies. The hospital cannot guarantee that online messages will be monitored continuously or responded to immediately.

In an emergency, please use the emergency contact information displayed on this website or seek immediate medical attention at the nearest appropriate medical facility.

6. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, logos, branding, photographs, design elements, icons, and other materials, belongs to Unityone Health Centre or is used with appropriate permission.

Website content may not be copied, reproduced, modified, distributed, published, or commercially exploited without prior written permission, except where permitted by applicable law.

7. Third-Party Links and Services

This website may contain links to third-party websites, applications, or services. These services may have their own terms, privacy policies, and security practices. Unityone Health Centre is not responsible for the content, availability, or privacy practices of third-party websites or platforms.

8. Website Availability

We aim to keep this website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

Access may occasionally be interrupted for maintenance, updates, security reasons, technical failures, or circumstances beyond our reasonable control.

9. User Responsibilities

Visitors agree to use this website lawfully and responsibly. You must not knowingly submit false, misleading, unlawful, abusive, defamatory, or fraudulent information through our website or communication channels.

10. Privacy

Information submitted through the website is handled according to our Privacy Policy. Please review the Privacy Policy to understand how information submitted through our website and communication services is handled.

11. Limitation of Website Information

To the extent permitted by applicable law, information provided through this website is provided for general informational purposes and should not be relied upon as a substitute for professional medical evaluation or advice.

12. Changes to These Terms

We may update these Terms of Use from time to time to reflect changes to our website, services, or applicable legal requirements. Updated terms will be published on this page with a revised effective date.

13. Contact Us

If you have questions regarding these Terms of Use, please contact us at unityonehealth@gmail.com.